Welcome to our website.
If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Play Mountain’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Play Mountain Limited, The Royal Star Arcade, Management Suite, The High Street, Maidstone Kent ME14 1JL.
Our company registration number is 08667362 at Companies House, England.
The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only.
It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us.
This material includes, but is not limited to, the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
This website and its content is copyright of Play Mountain Limited- © Play Mountain 2016. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
The information contained in this website is for general information purposes only.
The information is provided by Play Mountain and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Play Mountain. We have no control over the nature, content and availability of those sites.
The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Play Mountain takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Play Mountain is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Play Mountain may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th October 2016.
What we collect : We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail.
We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.
We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
If you would like a copy of the information held on you please write to Play Mountain Limited, The Royal Star Arcade, Management Suite, The High Street, Maidstone Kent ME14 1JL.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.
We will promptly correct any information found to be incorrect.
Play Mountain Limited, The Royal Star Arcade, Management Suite, The High Street, Maidstone Kent ME14 1JL
BUSINESS TERMS AND CONDITIONS
A contract is formed between a client (referred to as the “Client”) and Play Mountain Limited (referred to as the “Company”) when an Order is received from the Client. An Order may be in written, verbal or electronic form. The Product or Service shall mean any product or service that is provided by the Company to the Customer. These conditions do not affect your statutory rights.
The Company agrees to supply the product(s) or service(s) to the Client as detailed in the Order and according to the terms and conditions of this contract.
3) Rights Reserved
Should the Company choose not to enforce any or all of these conditions it should not be interpreted as a waiver of any of the Company’s rights. By providing the Company with an Order, the Client accepts these terms and conditions.
The Company shall issue an invoice to the Client in respect of products or services supplied, or to be supplied, the payment terms for which, is a 50% deposit is required before commencement of the project. The remaining 50% will be invoiced on completion of the project. Our payment terms are strictly 7 days from date of invoice. These payment Terms override any Terms and Conditions stated in a Purchase Order and in the event of an order being placed, the Client accepts these Terms. The Company reserve the right to add an accumulative percentage on late payments as dictated under the UK government late payments scheme. Property of AND Title in the goods or services shall remain with the Company until full payment has been received, unless otherwise stipulated in the Order.
5) Approval / amendments of footage (1 set of amendments)
On the majority of projects, a ‘draft’ version of the production will be forwarded to the Client for their review. This draft may receive 1 round of revision only, which is included in the original agreed cost. A major re-edit will incur an additional daily rate of £375.00 per part day or part thereof.
6) Health & Safety
The Company and Client will act in accordance with all relevant health and safety requirements in order to provide the product(s) or service(s). In all instances Play Mountain Limited will reserve the right to remove any of its personnel and / or equipment from a location if it is deemed unsafe or if they are subjected to abusive or aggressive behaviour. In this instance the Client will be liable for any costs incurred as a result of this. Play Mountain Limited carries Public Liability Insurance and Play Mountain Limited will upgrade job/project specific insurance cover upon request.
7) Bad weather
In the event of inclement weather, Play Mountain Limited reserves the right to change the dates of filming to a more suitable day Play Mountain Limited will not allow the safety of the equipment or personnel to be compromised.8) Aborting filming (on shoot day) or re shooting due to clients lack of organisationIn the event of filming being delayed or aborted due to a lack of organisation from the Client, Play Mountain Limited reserves the right to charge the relevant days filming costs. A re-visit to site to carry out further works may incur additional cost.
9) Changing filming dates
In the event of the Client wishing to change the filming date we insist on a minimum of 4 weeks notice. Failure to comply will result in the Client becoming 100% liable for all costs incurred.
10) Equipment substitution / failure
In the unlikely event that Play Mountain Limited experiences equipment failure or difficulties, all efforts will be made to find suitable replacement equipment as soon as possible. The equipment used on the day of filming will be at the discretion of the Senior member of the film crew.No further claims or liability will be accepted.
11) Works specified (as per estimate)
All works undertaken will be as per Play Mountain Limited written quotation provided in a pdf format by email. The Client is obligated to ensure that this is thoroughly read and understood prior to booking. Any amendments or additional days filming will be charged at daily rates.12) Creative BriefUnless otherwise agreed, the Client accepts the Company’s decisions on creativity within the product(s) or service(s).
13) Booking Fee/Cancellation
Monies paid by the Client to reserve the product(s) or service(s) of the Company will be accepted as a Booking Fee. If the Customer cancels the order less than 8- weeks prior to the Company supplying the product(s) or service(s), the Client will be liable for the whole invoice value less any Booking Fee already paid. If the Client cancels their Order more than 8-weeks prior to the Company supplying the product(s) or service(s), they shall forfeit the Booking Fee.
The Company accepts no liability for any loss or damage that may arise from the supply of the product(s) or service(s). In the unlikely event of the Company being unable to supply the product(s) or service(s) as specified in the Order, liability shall be limited to the total invoice value – or monies already paid by the Client.
Unless otherwise stated in the Order, the Company retains copyright in all their Original Material. Original Material includes video recordings, graphics, soundtracks, printed material and any other design or artwork commissioned by the Client in relation to the Order. The Client must ensure that permission is sought for the inclusion of any copyright material they supply to the Company to enable them to deliver the product(s) or service(s). The Company reserves the right to use the footage / material; / media, either in sections or in its entirety, for promotional purposes. The Client agrees to indemnify the Company in the event of any breach of copyright claims being brought against the Company in respect of material supplied by the Client.
16) Performers Release Usage
At all times the Company advises and recommends its Clients to use and enforce Performers Release Forms. No discounts or liability will be accepted by Play Mountain Limited if the production must be re-edited due to a Performer refusing permission to show their image or use their audio in whatever form. Play Mountain Limited will arrange Performers Release Forms if performers are being organised by ourselves.
17) Data Protection
The Client must ensure that all necessary arrangements have been made with, and permissions obtained from, people and places that may be recorded on video as a result of the Company supplying the product(s) or service(s) – and that such recording is in compliance with Data Protection.
18) Care and Damage to client property
Whilst every care is taken in the handling of the Client’s property, the Company accepts no responsibility whatsoever for any loss or damage, howsoever caused, or any other loss by unforeseen circumstances whilst they are in the custody of the Company. Liability for such loss or damage will be limited to the replacement cost ofthe materials or media and in no circumstances will any liability attach to any claim for the value of the content.
19) Right of Assignment
The Company retains the right to assign the supply of the product(s) or service(s) to the Client to another suitable company should they be unable to complete these terms and conditions.
The Company retains the right to charge out-of-pocket expenses incurred in providing the product(s) or service(s) – subject to being able to provide the Client with proof of expenditure. All out-of-pocket expenses will be charged at cost. Out of pocket costs include but are not limited too; travel, food and accommodation.
Unless otherwise agreed the Company will treat any information gained during the supply of the product(s) or service(s) as being private and confidential. Likewise, the Client shall keep confidential any methodologies and technology used by the Company to supply of the product(s) or service(s).
22) Basis of law
These Terms and Conditions and any accompanying letter and/or contract are governed by the laws of the United Kingdom.
Play Mountain Limited, The Royal Star Arcade, Management Suite, The High Street, Maidstone Kent ME14 1JL